Contact Us
Got a question about something you read on spacexdigital.com, spotted an error in a listing, or want to flag a change at one of the sweepstakes casinos we cover? This page explains how to reach us and what we can (and can't) help with.
How to reach the Sweepstakes Casinos team
The quickest way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of business days, though it can take a little longer during busy periods. When you write in, it helps to include:
- The name of the operator or page your message relates to
- A short description of the issue, question or suggestion
- Screenshots if you're reporting something that looks incorrect on the site
What we can help with
We're a research and comparison resource, not an operator, so our role is limited to the information on this site. Areas where we're genuinely useful include:
- Corrections — if an offer, coin package or state-availability detail on one of our pages looks out of date, tell us and we'll check it against the operator's own terms.
- Suggestions for coverage — if there's a sweepstakes casino or a topic (like redemption thresholds or state rules) you think deserves a closer look, let us know.
- General feedback on how our reviews and comparisons read, including anything that felt unclear or missing.
- Reporting broken links, outdated welcome offers, or factual errors anywhere on the site.
What we can't help with
Because Sweepstakes Casinos doesn't operate any of the platforms listed on this site, we're not able to assist with account-specific issues. If your question involves any of the following, you'll need to contact the operator directly through their own support channels:
- Account creation, login problems or password resets on a sweepstakes casino
- Identity verification (KYC) status or documents you've submitted
- Redemption requests, prize processing times or payment issues
- Coin package purchases, billing disputes or refund requests
- Closing or self-excluding from an account
Each operator's own site will have a support or help section, usually linked in the account menu or footer, where these requests are handled directly by their team.
Questions about legality or eligibility in your state
We get a fair number of messages asking whether a particular sweepstakes casino is available or permitted where the reader lives. We can point you to the general information we've researched, but we're not able to give legal advice or confirm eligibility on a case-by-case basis. Availability varies by state, some jurisdictions restrict or prohibit this promotional sweepstakes model, and operators frequently adjust which states they serve. If you have questions about your own situation, the operator's terms and conditions and your state's current guidance are the most reliable sources. Our Responsible Gambling page also covers where to find support resources if you have concerns about play habits.
Before you write in, a few things worth checking first
A lot of the common questions we receive are already covered elsewhere on the site:
- For details on who publishes spacexdigital.com and how we approach our reviews, see About Us.
- For the legal terms governing use of this site, see Terms and Conditions.
- For guidance on setting limits, recognising problem play, or where to find support organisations, see Responsible Gambling.
If your question isn't answered there, email is still the best route — we'd rather hear from you and get something right than leave an outdated detail sitting on the page.
A note on accuracy
Sweepstakes casino terms — welcome offers, eligible states, redemption minimums — change often, and operators update them without much notice. If you've come across something on spacexdigital.com that no longer matches what an operator is currently offering, that's exactly the kind of message we want. We verify details against operator sites where we can, but reader corrections are one of the fastest ways we catch changes.